✿ Help ✿
Questions, answered
Everything about our forever flowers, ordering, payment and shipping. Can't find your answer? Message us on Instagram.
Flowers
What are Hollydaff flowers made of?
Soft chenille (pipe-cleaner) stems, twisted and shaped by hand into petals and leaves, then finished with wraps, ribbons, beads and pearls. There are no real flowers involved — so no water, no pollen and no wilting.
How long do they last?
For years. Keep them dry and away from harsh direct sunlight, and dust them gently with a soft brush or a hairdryer on the cool setting. They'll look just as good on your shelf next year.
Orders
Can I customise my order?
Almost everything is customisable — flower types, colours, wrapping, ribbons, name cut-outs and note cards. You can even send a reference picture (Pinterest is welcome!) and we'll recreate it.
How do I place an order?
Add pieces to your gift bag or design your own bouquet, then send the ready-made order message to us on Instagram (@hollydaff.co). We confirm the design, price and delivery date with you in the chat.
Do you offer cash on delivery?
We accept prepaid orders only. Every piece is handmade to order, so payment lets us reserve your slot and start crafting straight away.
Do you take bulk orders?
Yes, happily! Return gifts, weddings and events, corporate and festive gifting, exhibitions and stalls, and reseller packs. Share the designs and quantity you need and we'll send a quote.
Shipping
Do you ship across India?
Yes — we ship PAN India. Our parcels have reached customers in cities like Chennai and Bengaluru and across states like Haryana, and we've shipped a bulk order to the UK too. Ask us about international shipping.
How long will my order take?
It depends on the design and quantity, since everything is made by hand. We'll share a clear timeline before you pay. Ordering for a date? Message us early so we can plan it for you.
How are the flowers packed?
Carefully! Pieces are sleeved, cushioned and boxed so they arrive looking exactly as they left our studio.
Still curious?
Send us a message — we're happy to help you choose the perfect piece.
